Sewage cleanup is the safe removal and sanitizing of contaminated water and waste after a backup or overflow. This is Category 3 black water, and it carries bacteria and viruses that can make people sick. There is no need to panic, and there is no need to face it alone.
24/7 emergency dispatch:
Every phase is handled by the same team, documented from the first inspection through the final repair. Nothing gets lost between contractors, and no one walks away before the job is finished.
We contain the affected area so contamination does not spread, with technicians in protective equipment following OSHA-compliant safety standards.
We remove sewage and contaminated water with commercial pumps and extraction equipment, limiting how far and deep it spreads.
Porous materials that absorbed black water, like carpet and soaked drywall, usually cannot be sanitized safely, so we remove and dispose of them properly.
We disinfect every affected surface with EPA-compliant products, then dry the structure completely with commercial equipment.
When the space is clean and dry, we repair and rebuild what was removed, with the same team that handled the contamination.
We work for you, not the insurance company. Many restoration contractors in El Paso work off an insurance company’s preferred-vendor list and cut scope to keep referrals coming. Eco Tech is independent, IICRC certified, family owned, and licensed in Texas. We document everything correctly and advocate for the full scope your policy covers.
Clear answers about timelines, insurance, restoration, repairs, and emergency response.
Yes. Sewage is Category 3 black water, which carries bacteria and viruses that can cause illness. Keep people and pets away from the area.
It is not safe to do so. Even a small backup can spread harmful contamination, and porous materials that soaked it up usually cannot be sanitized.
Common causes are aging sewer lines and clay pipes in older neighborhoods, tree roots, blockages in the city main, and failing or saturated septic systems.
Porous items that absorbed black water, like carpet and padding, usually must be removed for safety. Hard, non-porous surfaces can often be cleaned.
It depends on your policy, and some policies need a specific backup endorsement. We document everything correctly and advocate for the full scope your policy covers.
Speak directly with the Eco Tech team and find out what should happen next.
