Privacy Policy
This policy explains what information Eco Tech collects, how we use it, and the choices you have.
Eco Tech Abatement LLC ("Eco Tech," "we," "us," or "our") operates the website ecotechtexas.com and provides water mitigation, fire and smoke mitigation, asbestos abatement, contents cleaning, and reconstruction and rebuild services across El Paso, TX and southern New Mexico.
This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you give us directly
When you call, fill out our Free Inspection form, or otherwise contact us, we may collect your name, phone number, email address, property address, and a description of the damage or service you need. If you choose to share details about an active insurance claim, we collect only what you volunteer.
Information collected automatically
Like most websites, ours uses cookies and similar tools to see how visitors use the site and to measure the performance of our ads. This can include your IP address, browser and device type, pages visited, and how you arrived at our site, for example from a Google search or a Facebook ad.
Information from third parties
If you're referred to us by one of our plumbing-partner relationships, we may receive your contact information and a brief description of your situation directly from that partner so we can follow up.
How We Use Your Information
We use the information we collect to:
- Respond to inspection requests and schedule service
- Communicate with you about an active or upcoming job
- Improve our website and understand which pages and ads are working
- Meet legal, insurance, and safety recordkeeping requirements tied to the jobs we do
Insurance and Claims Information
Eco Tech is not an insurance adjuster, public adjuster, attorney, or legal advisor.
If you share details about your policy or your claim with us, we use that information only to help us document the damage correctly and scope the work your policy covers. We document everything correctly and advocate for the full scope your policy covers, but we don't control, and can't guarantee, any decision your insurance carrier makes.
Cookies
Our site may use cookies and similar technologies to understand how visitors use the site. You can turn off cookies in your browser settings at any time. Turning off cookies may affect how the site works for you.
Who We Share Information With
We share information with the service providers who help us run our business, such as our customer relationship / scheduling platform and our website host. We only share what each provider needs to do its job.
We may also disclose information if required by law, subpoena, or to protect the safety of our customers or team.
Data Retention and Security
We keep information for as long as reasonably needed to complete a job, meet legal and insurance recordkeeping requirements, and follow up with past customers.
We use reasonable safeguards to protect your information, but no online transmission or storage system is 100% secure.
Your Choices
You can ask us to correct or delete the personal information we hold about you by contacting us at office@ecotechwfm.com or 915-233-1129 . We'll respond as quickly as we can.
Children's Privacy
Our services and website are directed at adults. We don't knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. The effective date at the top shows when it was last revised.
Contact Us
El Paso, TX 79905
